The second-hand marketplace Shoppers Express Anger About Sizing Updates
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
This online marketplace has revised its sizing categories for women's and children's clothes but did not contact every member regarding the update.
Social Media Reaction
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a different size category versus the original listing due to the recalibration.
The company said the revised method more closely matches other platforms.
It has advised users to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Sizing System Changes
Earlier, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.
Platform Context
The platform boasts over 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: previously, Vinted reversed a change to its shipping options after backlash from users.
